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Transaction Policy
Break That Box provides marketing, branding, digital, social media, influencer marketing, creative, production, event management, and related services. This Transaction Policy explains the general terms applicable to payments made for our services.
1. Service Fees
Service fees, project costs and payment schedules will be communicated to the client through the relevant proposal, quotation, invoice, agreement or statement of work.
The applicable payment terms may vary depending on the nature and scope of the project.
2. Advance Payments
Certain projects may require an advance payment before work begins.
Advance payments may be used towards project planning, strategy, creative work, resource allocation, production, or other initial project requirements.
3. Payment Methods
Payments may be made through the payment methods made available or communicated by Break That Box.
Clients are responsible for ensuring that the payment information provided by them is accurate and complete.
4. Invoices and Payment Confirmation
Where applicable, Break That Box will issue an invoice or payment confirmation for the relevant services.
Where applicable, Break That Box will issue an invoice or payment confirmation for the relevant services.
5. Third-Party and Additional Costs
Certain projects may involve additional costs such as creator or influencer fees, advertising spend, production expenses, event costs, vendor charges, platform fees, travel or other third-party expenses.
Such costs may be charged separately or included in the agreed project fee, depending on the applicable arrangement.
6. Payment Delays
If a payment is not received within the agreed payment timeline, Break That Box may pause or delay the relevant services until the outstanding amount is received.
Any resulting change in the project timeline may be communicated to the client.
Service and performance disclamer
Marketing, branding, advertising, social media and other creative services involve various external factors and outcomes may vary.
Unless specifically agreed in writing, Break That Box does not guarantee specific business results, sales, leads, engagement, reach, impressions, conversions or other performance outcomes.
Any expected results or projections discussed during a project are estimates and should not be treated as guaranteed outcomes unless expressly agreed in writing.
7. Cancellations and Refunds
Cancellation and refund requests will be handled in accordance with our Refund Policy and the applicable project agreement.
Payments relating to work already completed or third-party costs already incurred may not be refundable.
8. Payment Security
Break That Box takes reasonable measures to protect transaction-related information.
Where payments are processed through third-party payment providers, the transaction may be subject to the payment provider's terms, security measures, and privacy policy.
9. Contact Us
For any questions regarding payments, invoices, or transactions, please contact:
Break That Box
Email: marketing@breakthatbox.in
Phone: +91 92112 33037