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Refund & Cancellation Policy
Break That Box provides customised marketing, branding, digital, social media, influencer marketing, production, and related services. As our services are customised and often require planning and resource allocation, payments made after work has commenced are generally non-refundable.
Cancellation and Refunds
Clients who wish to cancel a service or project should contact us in writing at the earliest.
Refund eligibility will depend on the stage of the project, work already completed, and any costs or commitments incurred for the project.
Advance payments may be non-refundable once work has commenced or resources have been allocated.
Any third-party costs, including creator fees, production costs, advertising spend, event expenses, vendor charges or other external costs already incurred, may not be eligible for a refund.
If a refund is approved, it will generally be processed through the original payment method. The time taken for the refund to reflect may depend on the relevant bank or payment provider.
For refund or cancellation-related queries, please contact:
Email: marketing@breakthatbox.in
Phone: +91 92112 33037
The terms agreed in the relevant proposal, quotation, agreement, or statement of work may take precedence over this general Refund Policy.